You can also reach customer service through post by writing a letter at the following address: Group […] FOR ASSISTANCE ON ALL THINGS ENFIELD, CONTACT US AT : 1800 210 0007 (Roadside Assistance 24x7 and Customer support 9 AM - 9 PM) Know More Visit this location at Hermes House Priestley Road, Basingstoke, RG24 9AA. For more information, including opening hours and a full list of available services, visit this page. Royal Mail has collected 1722 reviews with an average score of 1.12. However, because the mail needs to be sent to an address different to that written on the letter or parcel, it can take a little longer to arrive.. No reason given why that was the case, no cancellation e-mail sent to us. Our help centre contains lots of information and may answer your enquiry. Getting help from Royal Mail. You need to dial Royal Mail UK contact number 0345 774 0740. To make a complaint to Royal Mail over the phone, you should call them on 0844 381 0831. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. Please consider … Registered in England and Wales with number 04138203. Royal Mail has collected 1722 reviews with an average score of 1.12. Redirecting mail is a hassle-free way to ensure that you still receive important post even after you’ve moved home or business. Royal Mail Complaints Number. Royal Mail Customer Service Phone Number : RoyalMail Contact Email Id February 6, 2018 February 6, 2018 rmt If the customer wishes to complain about a Royal Mail service or facing any issue, he/she should contact the Royal Mail Customer Services. After this, you will have the option to press 1 to report a lost, damaged, or delayed items. Royal Mail plc is a postal service company in the United Kingdom, originally established in 1516. Royal Mail Group Limited Trading as Royal Mail. How can I contact Royal Mail customer service team? ... Called back after discovering that my complaint is not possible to report or make a claim against in what is the mine field of their awful online platform. If you’ve got an enquiry or want to complain about Lost, Damaged or Delayed Mail, Post Person Complaints and feedback, Delivery and Collection or any other Royal Mail Product and Service visit the Royal Mail website, where you will find details of how to get in touch with them. We’re currently receiving extremely high volumes of enquiries. As a residential customer, press 1, and then press 4 to report a problem with a Royal Mail service. Not the best customer service. 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