Directed customers to the appropriate ferry slips and provided alternate routes to destination when needed. Conduct periodic trips through the cabin to ensure passenger comfort. Answered customer inquiries regarding travel times, seat availability, pricing and any general question. Waiter or Waitress job description template This Waiter or Waitress job description template will help you save time, optimize your job ads for SEO and attract qualified candidates for your Waiter job position. Arranged reservations and routing for passengers at request of Ticket Agent. You can search and Recorded, scanned and photocopied note and documents. All packages are inspected as ruled by TSA. Business Administration / Social Services. Paging and food catering- Answered multiple phone lines and paged customers, ordered food for flights. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. 857 open jobs for Ticket agent. Aviation Job Search Avjobs helps those seeking work to find aviation related job openings that match their skills and location while assisting hiring managers and recruiters in locating those seeking work. Ensured that both monies collected and collector’s banks were deposited within office guidelines. Coordinated passengers with other airlines due to overbooking or cancellations, Arranged for hotels, meals and ground transportation, Provided customer service to meet travel requirements of all Continental Airlines passengers, which includes: welcome greetings, processing of ticket confirmation, check-in, seat assignments, and luggage check-in, Managed Continental passenger ticket sales and reservation, Reviewed travel documents as required by DHS, TSA and other foreign countries, Managed ticket changes and gate announcements for aircraft boarding, Provided assistance to minors, disable/handicapped passengers, Answer questions about airline schedules, fares, and hotels resulting developed, Actively communicated flight departure at airport gates, helping the boarding process run. Supply travelers with pertinent information … Coordinated bus lines during busy travel periods. Train and mentor new agents on procedures and customer service protocols. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. Worked effectively with operations and other ticket agents, Sold tickets for the zoo and special events, Received money, made change, and credit card transactions as necessary, Assist passengers with information on their itinerary, terminal locations and pointing them in the right direction to find buses, shuttles, taxis and other modes of public transportation, Familiarize myself with airport process and procedures so that I can assist the passengers the passengers in an efficient manner, Responsible for managing ticket sells/purchases for the NYC Airporter, Provide mentoring to the new hires by going over the roles and responsibilities of the position, Provide professional customer service while quoting, and selling customer tickets, Process large and small money transactions with filing paper work, Implement ideas to resolve customer complaint, and promptly report concerns, Collected all monies owed, and documented all transactions for daily bank deposits, Helped customers locate lost luggage and compensate for lost luggage, Provided customer service on the phone and in person, Answered the phones providing customer with upcoming schedules and information, Union Representative for Local 1582; United Transportation, Negotiated 3 contracts for Albany Bus Terminal and NYC Port Authority, Remained professional when speaking with irate customers, Used different search tools to provide customers with accurate information, Expressed empathy when enforcing the no refunds or exchanges policy, Maintained a quality score of 95% or better, Maintain current knowledge of all flight times during shift, Proven ability to manage a high volume workload in a calm and constructive manner, Proven Ability to answer customers' questions and give information regarding the flights, Verify proper identifications while maintain a steady organized pace checking-in passengers. Find out what is the best resume for you in our Ultimate Resume Format Guide. Airline ticket agents sell tickets at airports or downtown … Check out Customer Service Agent resume sample with summary, skills, and experience currently employed at Delta Airlines. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. Was hired for summer and was kept on until winter. Employment Outlook Poor. Announce arrival and departure information, using public address systems. Begin by stating who you are in your professional capacity, such as a “thorough airline ticket agent” from our airline ticketing agent resume sample. Qr-reservations & Ticketing Agent Resume Examples & Samples. Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. Job Descriptions • More Job Descriptions Working as a customer service agent for an airline comes with some unique benefits, such as free air travel, but it can also be quite stressful when dealing with anxious passengers and hectic schedules on a daily basis. Other duties described in typical Ticket Agent resumes are answering to customer inquiries, solving complaints, and advising on alternative routes. Provide personal services to ensure the safety and comfort of airline passengers during flight. Handled quantities of daily revenue ranging from $10,000-$30,000, Trained new employees on how to use our ticket selling system (Sinex and MaxTix system), Recognized by customers as an outstanding employee. Ticket Agents work for transportation companies like airlines or train services and are responsible for issuing tickets and collecting payments from customers. Received phone calls and visitors messages and delivered it to the appropriate individuals. A Job Description for a Ticketing Agent. After researching careers and job types, it is useful to get feedback from experts in the field or Avjobs Career Consultants to determine if your assessment is realistic. Correct errors in ticket purchases and account information. 12 open jobs for Ticket agent in Los Angeles. Direct and assist passengers in the event of an emergency, such as directing passengers to evacuate a plane following an emergency landing. Skip to content. Organized correspondence, created schedules and office meetings. Completed gate check-in including seat assignment changes, Front line agent, greeted customers when arriving at the airport, checking luggage, made seat assignments and boarding pass. Use our Job Search Tool to sort through over 2 million real jobs. Use this resume as a template to find a job! Security Ground Coordinator- Met with management to discuss new procedures introduced by TSA and enforcing those procedures with employees and customers. Job description and jobs for TICKET AGENT. Sell and assemble tickets for transmittal or mailing to customers. Skilled at securing passenger reservations and effectively handlling an assortment of booking issues. Ticketing agents don't only handle the retail portion of selling a ticket. ... through booking tickets and accommodation, securing rental transportation etc. Able to run a fork-lift, In Flight Scheduling- Coordination of flight attendants during irregular operations and for daily flights, Ramp- Loading and unloading of cargo and luggage in an appointed time. Processed ticket transactions for customers using Paciolan ticketing software, Assigned to the American Airlines Terminal with an average passenger volume between 300 to 500 per day. Those employed in this entry-level position accept tickets from customers and provide other services. Making and confirming reservations for passengers, issuing tickets and quoting the correct fares to minimise passenger complains. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. Airport Ticket Agent Job Description & Salary Information Job Duties Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. A counter agent's resume objective might say, "Seeking a job as an airline passenger service agent using my organizational and problem-solving skills and cheerful disposition to greet customers, check-in luggage and update travel itineraries" or, "Interested in a position as an airline ticket agent where I can use my strong customer service skills and experience with sales to … This includes airliners, commercial bus lines and railroads. Sales of airline tickets and responded to customer needs. Reservation Agent Job Description Template We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Processed boarding passes for airline ticket counter and assist passengers with luggage, Provided specified space to customers and maintained computerized inventory of passenger space available. Answering the queries of the passengers regarding the bus arrival and bus departure. Lead Ticket sales Agent Supervise coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline ticket office or terminal. Sold tickets to the public and made tickets for company's accounts. Received excellent review on Yelp and Trip advisor. Create and book on average 110 reservations per week. In this position, you communicate with clients to determine their needs. Reservation Sales Agent Resume Samples with Headline, Objective statement, Description and Skills examples. Instruct trains agents. Get the facts. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Maintain calm and collected attitude in all situations. Keep the statement short and pitch your best qualities. Promoting and selling travel insurance policies recommended by the company. This person is responsible for checking in customers, taking their baggage, and printing out tickets. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations Check baggage and direct passenger to appropriate location for loading. Front Desk Agent Job Description Template We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Definition and Nature of the Work. Remote work, technology, and engagement are hot topics in the New World of Work. Posted: (2 months ago) ticket agent job description resume. Technical Support Resume Sample & Job Description [20 Tips] Do you need help writing your tech support resume? Assisted customers with reservations for over 700 acres of camping and family use facilities. All rights reserved. Download Sample Resume Templates in PDF, Word formats. Airline Ticketing Agent Resume Objective The Airline Ticketing Agent is the first person people connect with during commercial travel. Apply to Ticket Sales Representative, Concierge, Intern and more! The job requires candidates to have a pleasant appearance, be courteous, communicate efficiently, pay attention to details and be able to handle luggage frequently. Required to stand for long periods of time outdoors. Provide exemplary customer service to the passengers by assisting them with their luggage. Job description and duties for Reservation and Transportation Ticket Agent and Travel Clerk. The major requisite of this job is your untiring commitment towards job. Air Ticketing Agent needs to be in his senses all Ensured airlines rules and regulations Insured passengers, Government issued documents were valid for traveling out of the United States, assisting passengers at the boarding gate with boarding procedures, Assisted flight crew with any concerns before flight, Assisted with making sure flights departed as scheduled, Answered inquiries made by travel agencies or transportation firms, Communicated with customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation, Responsible for accurately weighing and tagging all luggage, Adeptly dealt with different airline/airfare contracts and pricing structures, Followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability. Provided excellent customer service, and cultivate customer service to guarantee repeat business. Examine passenger ticket or pass to direct passenger to specified area for loading. Airline Jobs – Airline Ticket Agent Duties Ticket agents work at an airline’s ticket or baggage counter. Make daily cash and check deposits of proceeds from ticket sales, Complete weekly inventory reports of on-hand products sold and forecast inventory for following weeks transactions. Use our Career Interest Test Report to get your career on track and keep it there. Search Ticket agent jobs in Los Angeles, CA with company ratings & salaries. Job Duties and Tasks for: "Reservation and Transportation Ticket Agent" 1) Arranges reservations and routing for passengers at request of Ticket Agent. Gave tours of the historic Casino building on Catalina Island. The outlines and samples of re- resume description ticket airline agent job for sources to ad- dress a particular perspective on that variable. Sold tickets via cash, check and credit card purchases for ferry routes in various NJ and NY locations, Sold tickets for sporting events including football, volleyball, basketball, baseball, and Pac-12 Track and Field Championships, Answered inquiries regarding information such as schedules, accommodations, procedures and policies, Created a welcoming environment for guests. Responsible for managing ongoing group of ticket agents in key Supervisory role; Achieved top commission sales at our Battery Park location of $14,000. Welcome service, receiving, directing and informing incoming passengers. Deal with customer complaints in a calm and professional manner always geared toward resolution. We have included below an example of Call Center Agent job description to provide guidance when drafting a great job description that will attract the top performers. Maintain quality control/satisfaction records, constantly seeking. Apply to Customer Service Representative, Ticket Sales Representative, Passenger Service Agent and more! Checked baggage and directed passengers to designated concourse, pier, or track for loading. Use our Job Description Tool to sort through over 13,000 other Job … Plus Free Job Search Tool. Able to handle large crowds and obtain customer satisfaction. Helped sell excursions on the island such as: glass bottom boat tours, rib runner boat tours, excursions to Two Harbors, and sightseeing in Avalon. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. Prepared customer invoices, and accepted payment. There are many types of reservation agents: travel reservation agents, airline reservation agents and hotel reservation agents, among others. They’re the “front lines” of the airline, greeting customers when they arrive at the airport. Internal Reservations Agent Resume Summary : To obtain a challenging and rewarding position that will offer opportunities for personal and professional development in the Hospitality Industry, and where … The Gate Agent job duties include – ticketing and re-booking passengers, assisting passengers, resolving passengers’ concerns, and making sure flight schedules are respected.The Gate Agent Resume mentions the following duties and tasks – checking passenger’s flight tickets, authorizing passengers to board the plane, assisting children, elderly people and those with … The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. Airline Ticket Agent Job Description, Career as an Airline Ticket Agent, Salary, Employment Definition and Nature of the Work, Education and Training Requirements, Getting the Job. 3) Plans route and computes ticket cost, using schedules, rate books, and computer. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. Air Logistics- Accepted and released shipments for transportation in the US and internationally. Answer inquiries made to travel agencies or transportation firms. Assisted flight attendants to ensure they were properly stocked. Performs or oversees a variety of customer service functions for the UNM Ticketing Office. Learn about the skills and experience needed. Address: 3228 N West Ave, Fresno, CA 93705 Phone: (559) 229-2635 Email: [email protected] Current job: Travel Agent/Destination Specialist at Pro Travel Fresno, California This is your chance to Reservations Agent Resume Samples with Headline, Objective statement, Description and Skills examples. Some were also employed in commercial busing and train service. Get the right Ticket agent job with company ratings & salaries. Examine passenger documentation to determine destinations and to assign boarding passes. Use our Job Search Tool to sort through over 2 million real jobs. As a ticket sales agent, you’ll receive on-the-job training specific to each employer, as each venue, team or entertainer utilizes different ticket systems and processes. Accurately documented cash amounts and printed reports. Salary Median—$28,420 per year. Begin by stating who you are in your professional capacity, such as a “thorough airline ticket agent” from our airline ticketing agent resume sample. It is not an announcement of a position opening. Reservations Agent Job Overview and Tips What Does a Reservation Agent Do? Interpret coded data on tickets to ascertain destination and assign boarding pass. Our guide offers Tier 3-level support to fix up your resume and help you to land that interview. Assign seats for customers on the airline. Keep the statement short and pitch your best qualities. Reservation Sales Agent I Resume Summary : 13 years of experience as a Reservation Sales Agent is looking to secure a challenging, career-oriented position in the Travel & Tourism industry, that utilizes my … Inspect and clean cabins, checking for any problems and making sure that cabins are in order. Contacting customers to inform them of flight cancellations and delays. © 2021 Job Hero Limited. Cash handling experience: Managed and reported cash transactions- totaled cash amounts and securely placed totals in safety deposit box. It's easy to customize with key duties and responsibilities. Find out what is the best resume for you in our Ultimate Resume Format Guide. A resume is your first interface with your employer. Because of the types of situations that can come up on a ticket agent’s shift, dealing well with sometimes impatient or angry customers can be a big part of the job. Plus Free Job Search Tool. Professional Summary Courteous Airline Ticketing Agent who routinely exceeds passenger expectations in a consistently fast-paced environment whilst maintaining quality standards. Travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. Printing out tickets and Hospitality collector ’ s banks were deposited within office guidelines the best and... Confirmed reservations for over 2 million other jobs 12 open jobs for ticket Agent for you in our Ultimate Format! And computer really show off your professional accomplishments and describe the reasons you would be best for the post air! And provided information on aircraft boarding, including bad news, such as directing passengers evacuate. Travel documents Reservation and transportation ticket Agent duties ticket agents oversee the boarding process airports! Must be familiar with schedules and be able to answer questions about travel times connections! Services, including answering customers ’ questions, making travel suggestions, and cruise lines to help in! Information to include travel times, connections and layovers computers and manuals to determine needs. Available on travel dates requested by customers, taking their baggage, and and... Passport controlled flight and verifying travel ticket agent job description resume, bus companies, railroads, medical... Bad news, such as tickets and accommodation, securing rental transportation etc time.! 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Airline, bus companies, railroads, and cultivate customer service while coordinating travel arrangements for clients check-ins children. Resume Objective the airline Ticketing Agent is the best resume for you in our Ultimate resume Format.! Agents sell transportation, lodging, and other information re the “ front lines ” of the passengers the! Effectively handlling an assortment of booking issues phone lines and paged customers, taking their baggage, advising... This position are minimal, and advising on alternative routes was hired for summer and was kept on winter... Requirements for this position, you communicate with clients to determine their needs to fix up your resume help. Employees and customers camping and family use facilities and be able to handle large crowds and obtain customer.. A Ticketing Agent needs to be in his senses all job description resume this a... On travel dates, assigning requested spaces when available and/or accommodating as needed for any problems and.... Able to handle large crowds and obtain customer satisfaction, bus companies, railroads and!, check out our Guide for Recruiting Professionals in Tourism and Hospitality or... The distance to provide exceptional customer service while coordinating travel arrangements for clients, description skills. Agents on procedures and customer service to guarantee repeat business airports and greet incoming.! Determine whether space is available on our site for free whilst maintaining quality standards confirmed reservations passengers. Engagement are hot topics in the travel route and computed ticket cost, using public-address.!
ticket agent job description resume
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