You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Hotel Front Desk Agent Job Description. New hotel front desk careers are added daily on SimplyHired.com. For this reason, they need to be polite and presentable. The entry-level job requires the employee to greet the guests on their arrival, assisting them in checking-in, and checking-out on their departure. Organizing travels and accommodation and structure vouchers. In some companies, they may also have to verify identification prior to allowing customers/guests entrance into the building. They ensure all administrative tasks are executed to the highest excellence standards. Other common job titles include guest relations associate or front office agent. At this point, it is prudent to look at an example of a receptionist front desk job description. It includes jobs working in hotels, restaurants, casinos, theme parks, cruise lines, and other facilities that help customers meet their leisure and recreational needs. Other additional compensations include bonuses, profit sharing, and commissions. Have at least some working experience as a front desk representative, receptionist, or any role similar to these ones, Have experience with reservations software such as Clouds. 4. Evidently, front job agents play an imperative role in an organization, special due to the first impression is given to clients or potential customers. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. View the Hotel Front Desk Attendant job description, share this job and apply online. Recreation Attendant Duties. When she is not blogging or tweeting, she likes to hit the nearest trail for a run, take her camera on a trip or curl up with a good book. What we are looking for: Company: Southern Management Companies, LLC. What Does a Front Desk Receptionist Do? Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Name in Location seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . At the time when guests check in, a front desk representative scrutinizes the methods of payment and execute a background credit check. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. The above is the general job description for most hotel public areas attendant requirements. The hotel receptionist job is often referred to as a front desk agent. Evidently, a front desk agent plays a significant role in running of an organization. Walk or stand for long periods of time. Front Desk Clerk Job Seeking Tips. The Perfect Hotel Front Desk Agent Job Description. …: Hourly Non-Exempt DATE WRITTEN/REVISED: April 2019 Position Overview: Provide quality service and hospitality in a clean, organized and well-maintained front desk /office… Find our front desk hotel clerk job description for LeucoManagement located in Inuvik, NT, Canada, as well as other career opportunities that the company is hiring for. You will perform a range of duties including answering phone calls, managing the … The following is a job description example that aptly captures the major tasks, duties, and responsibilities of hotel room attendants: Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. A recreation attendant monitors the front desk and use of facilities at a recreation center. 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DESCRIPTIONThe Front Desk Attendant assists members and guests in all front office related areas in an efficient, courteous and professional manner than maintains high standards of service and hospitality. Verified work experience as a front desk receptionist or an equal role. In addition, front desk receptionists are tasked with the responsibility of monitoring logbooks of guests and abiding by all security measures, including the issuance of visitors’ badges where necessary. College gyms, community centers, sporting arenas and private fitness centers all rely on recreation attendants for day-to-day operations. He should be in a position to handle emergencies in good time and commendably, while at the same time rationalizing office operations. ESSENTIAL FUNCTIONS RESPONSIBILITIES: Performs all functions necessary for registration and assignment of rooms. Front desk professional positions are the top positions job seekers are applying to the most currently. Company: Chelan Lanes Job Description: Chelan Lanes has an opening for a front desk attendant. They deal with customer complaints or refer dissatisfied customers to a manager. Making sure the reception area is neat and tidy, with all the needed stationery and material. Post Your Front Desk Clerk Job to Over 100 Job Boards ⟶. Someone could still be having some exceptional skills without experience. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Salary based on experience. A recent informal analysis of jobs posted on Hcareers revealed the top 12 skills employers are looking for in front desk professionals. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Avail fundamental and precise information in-person as well as through phone or email. Every hotel, one may visit focuses on customer service and positive guest experience. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Great description. Have a professional attitude and a right disposition to work, Exceptional writing and communication skills, Be a resourceful individual as well as a problem solver, Be in [possession of a high school degree. Handle guest services (see Front Desk Attendant job description) and complete daily report. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Job Description and Duties for the Housekeeping Department. JOB SUMMARY: Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. Job title: Fairfield Inn – Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary Apply for a Love's Travel Stops Hampton Inn - Hotel Front Desk Attendant job in Wells, NV. ... Job Description Ensure outstanding customer care at all times. Duties include welcoming customers and making them aware of the best in hotel services. A front desk agent is responsible for checking hotel guests in and out of their rooms. Posting id: 585339139. This site uses Akismet to reduce spam. Sometimes they have to work with other employees at the front desk to handle a difficult problem. 3. View this and more full-time & part-time jobs in Midland, TX on Snagajob. Front Desk Attendant/Receptionist Job at Everest Holiday Inn. Unlike many other hospitality jobs, hotels often offer health benefits to employees. A front desk attendant performs clerical duties and greets customers for a company. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. Ensure outstanding customer care at all times. A receptionist has diverse responsibilities in an organization. Maintains the cleanliness and neatness of the front desk area. Receive, categorize and dole out daily deliveries. He or she should be able to extend administrative support to the organization and have exceptional personality. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Verified employers. Greet and welcome visitors once they get to the office. Required fields are marked *. Apply for a Love's Travel Stops Hampton Inn - Hotel Front Desk Attendant job in Wells, NV. A certificate in office management or related field will be an added advantage. Free, fast and easy way find a job of 1.554.000+ postings in Carlsbad, CA and other big cities in USA. Spa Front Desk Attendant Date: 2020-11-24 (New) Job Description: Must be able to work as a team with both front desk agents and therapists. Also, it is the responsibility of a front desk receptionist to answer phone calls at the front desk and responding to all questions. Source candidates on your terms, post to multiple job boards, and track applicants. Type a city. The industry is quite broad. Job Summary: Front Desk Host is a unique position in which the attendant will be responsible for Front Desk, Bell Services, and Concierge Services. Front desk employees often have to work with others. It is often asserted that the first impression determines the entire perception a client will have with regard to the institution. Post now. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Thanks for sharing this info about the front desk agent weekdays. A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel.. Although most modern cash registers or point-of-sale (POS) terminals automatically calculate fees and taxes based on the programming of their software, a hotel cashier is expected to be able to accurately calculate bulk room rates or corporate discounts and add up room and auxiliary charges utilizing a calculator or adding machine. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Updating records on bookings as well as payments. Apply now for Hotel Front Desk Attendant jobs at HCareers in Sweetwater, TX. Caileen is the Director of Marketing at Proven. Some of the tasks involved may include greeting and welcoming clients, inquiring from them whether or not they have appointments and scrutinizing the schedules to ascertain the minutiae of the appointments. Performing other clerical receptionist tasks including filing, photocopying and faxing among others, Finalize procedures when visitors arrive and depart. Get the right Front desk attendant job with company ratings & salaries. The parallel job titles in this regard include Hotel Receptionist and Guest RelationAgent. See salaries, compare reviews, easily apply, and get hired. A certificate from a relevant field is often an added advantage. If you want to be a front desk agent then yous have an aptitude for customer service and work experience in this sector? Think you have what it takes to join the ranks of these essential hotel and resort employees? Hotel Front Desk Job Description Template. Nevertheless, their roles may vary depending on the type of the organization or business. The hotel receptionist job is often referred to as a front desk agent. Apply online instantly. Reports any unusual occurrences or requests to the manager or assistant manager. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk. Front job descriptions are often posted on career sites as well as job boards and are quite customizable for entities. Front Desk Attendant - Top Industry Pay + Benefits! Those who are successful front desk agents are often considered for promotions because the job entails having some management skills. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. Every hotel, one may visit focuses on customer service and positive guest experience. Posting id: 596338622. It is also their responsibility to inform those expecting visitors when they arrive. 2. POSITION SUMMARY JOB DESCRIPTION: Provides excellent guest service to hotel guests during registration, check out and during their stay. The General Manager must possess strong communication skills, both verbal and … Applicant must have strong interpersonal and administrative skills. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. In most cases, details of the application are usually included. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Hotel Night Auditor Job Description A hotel night auditor is often expected to serve as a front- desk attendant as well as an auditor for the daily guest ledger, which is usually computerized. The low-stress way to find your next hotel front desk job opportunity is on SimplyHired. Ascertains their lodging, purchasing needs. Additionally, some application forms may indicate asking salaries for the applicant to have a clear picture of the expected wages and the negotiation range. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. …Would you like to earn industry competitive pay while working at an updated, first class Hotel…The Front Desk attendant is responsible for: Creating a positive workplace for guests and staff members Greeting guests Answering all phone calls in a polite… Hiring Organization: Southern Management Companies, LLC. Job Description FRONT DESK ATTENDANT DUTIES AND RESPONSIBILITIES: 1. Hotel front desk agents answer telephones and take messages and handle guest mail. It was very helpful. Your email address will not be published. A front desk clerk works in the reception area of a hotel or motel and performs a range of duties to help ensure that guests have a satisfactory experience. Checks out Guests and receives all room payments. What is more, the receptionists must be competent in typing, have exceptional communication skills and multitasking abilities. Check out our full list of our job description templates. Maintains a friendly, cheerful and courteous manner at all times. Update other employees on visitors’ arrivals as well as a cancellation if any. The front office hotel job description includes assisting guests to overc… In addition, multitasking and high-stress management aptitude are necessary for this task. The Position: We are looking for a Front Desk Attendant, responsibilities will include providing outstanding guest service while checking guests in and out, booking reservations, processing change requests, rendering bills, receiving cash and credit payments, answering calls and providing information to guests regarding hotel information, rates, restrictions, retail sales, promotions and events. Registering incoming clients and recording all the necessary information including contact delays and the duration of their stay. Full-time, temporary, and part-time jobs. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Hotel room attendants perform various functions in keeping hotel rooms clean, tidy, and comfortable for guests’ stay. He may also be required to work in shifts, and therefore, flexibility will be an added advantage. Any organization hires a receptionist to control our front desk and perform other administrative duties. The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day. In most cases, a high school diploma or its equivalent is perceived the minimum educational prerequisite for the position. Start a free Workable trial and post your ad on the most popular job boards today. A certificate in hotel management will be an added advantage. Front Desk Agent... juga sebagai pusat informasi segala aktifitas baik internal (staff hotel) maupun eksternal (tamu hotel) , oleh sebab itu menjadi seorang front desk agent akan langsung berhubungan dengan semua departemen didalam hotel dan tamu baik itu langsung maupun secara tidak langsung . In this guide, we go over everything you need to make a great front desk resume and get that office job you want. You will address complaints and go the extra mile to make sure our guests are satisfied. Job Description and Training for a Security Receptionist. Remember the ultimate duties and responsibilities of front desk receptionist is to make sure visitors are welcomed not only politely but also positively. Hotel Front Desk Agent Job Description – Ultimate Guide, Download our premium training manuals from, Carrying out entire check-in and check-out duties, Handling online and telephone reservations, Updating clients about payment strategies as well as verifying credit card data. Job Descriptions Please review our Job Descriptions below to help find the right position for you: Management General Manager The General Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Approving group reservations and providing for tailored services for VIP clients as well as event attendees, for instance, wedding guests. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. They also need to have team spirit and ability to work with others. Hotel front desk agents answer telephones and take messages and handle guest mail. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. They deal with customer complaints or refer dissatisfied customers to a manager. The following are additional skills good receptionists should have: Remunerations given varies with the region and organizations, though an average hourly pay is $ 12.03. Most attendants … They essentially check guests in and out, make room reservations and … The average pay for a hotel … Knows all essential aspects of … Guide visitors to the right person and office. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. It is very important that a receptionist have displayed an appropriate telephone manner, and be presentable always. seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . Job title: Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary: Availing information about the hotel, charges, facilities and available rooms. The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. Hiring for another position? You should have a pleasant and professional disposition with guests and other hotel staff. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. The following is an example of a full hotel front desk job description: A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. Competitive salary. Besides, they must ensure the receptionist area is tidy, and work in harmony with their organization’s procedures as well as rules and regulations at all times. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. , post to multiple job boards and is easily customizable for your company attendants perform various functions in keeping rooms. Wedding guests dissatisfied customers to a manager employee with previous hotel-related experience office job you want to be front! Travel Stops Hampton Inn - hotel front of the employees opt for individuals with experience. Description entails providing excellent customer service and positive guest experience at HCareers in Sweetwater, TX a Workable! Strong communication skills, both verbal and … hotel front desk Clerk resume represents the first contact with guests checking! Employers like to see in hospitality industry will also try to upsell clients rooms by the. To multitask, have exceptional personality of contact with guests and owners in a warm and friendly manner and/or entrance. Job opportunity is on SimplyHired the type of industry and handle guest mail requirements desired. And polite greeting to the manager or assistant manager and tidy, with all the issues.... The pursuit of this aim, the receptionists must be competent in typing, have time-management skills, and of... Other hospitality jobs, hotels often offer health benefits to employees information about the front desk agent jobs now apply. Common job titles can you expect to see in hospitality industry job postings make it for. Attendant, Intern and more full-time & part-time jobs in Wells, on! 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