Since many people leave their possessions in their rooms, a room attendant might need to be bonded — or insured — in case an item … Change bed linens, replace towels, facecloths, restock toilet tissue, and complimentary toiletries. Detail oriented, thoroughness, problem solving, strong written and verbal communication. Coordinate with front desk and laundry departments to ensure guest needs are satisfied. Cleaned guests' rooms to company standards and serviced them as needed. Clean rooms, and provide excellent guest service. Maintained clean, orderly, and attractive Guest rooms while following Company standards and safety/security procedures. Spot shampooing carpets or buffing tile floors when needed. Refreshed the guests rooms for their nightly stay, attended to any special requests made by guests, light housekeeping. Reported lost and found articles as well as maintenance issues to a supervisor. Clean rooms, provide guest services/customer service, and hospitality. Straighten desk items furnishings, clean windows. Detail and general cleaning of hotel areas and restocking housekeeping storage rooms. Inspect and maintain floors of VIP rooms. Received top recognition from hotel management in service excellence for suggested improvements in training program and ensuring guest quality experience. Able to work in an environment that has temperature fluctuations and moderate to high levels of noise. Front Office Manager-Head of the Front Office and the VIP Lounge managing 14 staff. Assisted in running errands, purchasing house supplies. Good Mathematical skills and able to add, subtract, multiply and divide all units of measure. Cleaned and sanitized 16 rooms and bathrooms daily according to company standards. Maintained a high level of customer service through timely room service and caring for the individual needs of the hotel guests. report any maintenance problems that need to be fixed. Cleaned rooms and helped hotel guests with special requests to ensure customers rooms were fully stocked and satisfactory. Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Assist in aiding patrons in utilizing the locker rooms and obtaining equipment for rental. Provided guest services Cleaning rooms and answered any questions guests had, Cleaned and detailed 16-20 hotel suites daily Dusted and cleaned all furniture, picture frames, and mirrors Replenish amenities according to the operational standards. Restocked toilet paper, paper towels, soaps and other products. Served 2 years, responsible for proper maintenance of guest services. However, interviews BEST suggest there is some evidence of cost savings once new hires are on the job. Performed rotation cleaning duties (e.g. Clean guests rooms Change bed linen Empty trash Dust furniture Sweep, mop & vacuum floor. Observe linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed. Distribute customers extra towels and wash cloths. Replaced dirty bed linens with clean linen. Have a positive attitude, impeccable grooming, be enthusiastic and energetic. Train new employees in safety and Bio Hazard communication. Execute all requests made by VIP Services, Executives, etc. Used correct cleaning chemicals for designated surfaces according to OSHA regulatins. Vacuum room, public areas and hallways, moving heavy furniture if needed. Comply with all company standards and policies. Checked room to verify status of guest and cleaned and stock rooms for stay over and new guest. Followed all policies including security and confidentiality requirements, reported any safety hazards and other repair issues. Game Room Attendant - Part Time Resume Headline : A very ambitious, dedicated and dexterous individual who is eager to take on new challenges in both individual and group work. Welcomed and responded to all guest service needs and questions. In the housekeeper room attendant resume sample, the candidate lists attributes like these in the skills section. Replaced unclean linens and terry with clean items. Change linens, cleaned bathrooms, empty trash, dust, and restock amenities. Fix beds, take out trash, clean bathroom thoroughly, dust and mop floors. Followed sustainability guidelines to work safely using OSHA standards. Clean guest rooms to company standards Checked and cleaned rooms changed bed linens replaced toiletries. We ranked the top skills based on the percentage of room attendant resumes they appeared on. Reported maintenance issues, or other maintenance problems to the housekeeping supervisor. Accommodated guests' requests for extra towels and toiletries. Customer Service, Stock carts for rooms Clean wash basins, mirrors, commodes, tubs and showers daily, clean all vacant rooms daily to keep fresh. Dusted and polished furniture and equipment, maintained storage areas and carts well stocked, clean and tidy. Maintain room maintenance Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Assist guests with questions regarding the grounds and golf courses. Completed overall cleanliness of facility, including rooms and common areas. Clean the bathrooms Make beds with fresh linens, replace all complimentary amenities, clean and sterilize bathroom, then sweep and mop floors. otels do not appear to generate H substantial savings in hiring costs as a result of sourcing from Corp. Monitor stock rooms and carts and designated inventories, as needed. Support and follow company policies, legal requirements, and guidelines. Promoted a positive image of the property to guests. Maintained outstanding customer service as company standards, generated sales, assisted with merchandising, and safeguarding company assets. Inspected and evaluated over 200 rooms for maintenance issues. Ensured positive relations and communication between club employees and members and resort guests during private dining and formal events. Load Guest Room Attendant (GRA) cart with cleaning supplies and linen. Front Office Manager-Head of the Front Office and the VIP Lounge managing 14 staff. Disinfect toilets, tubs, showers, granite, and marble. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Diamond Standards. They also use verbal communication skills to have consistently positive interactions with pool guests. Display exceptional customer service skills to exceed guest satisfaction. Maintained restrooms and cafeteria and all common areas. Provided hotel residences with quality customer service. Clean all common areas of the caravan park thoroughly. Organized cases in stock room and restocked tasting room. Here's how Storage Areas is used in Guest Room Attendant jobs: Maintain linen storage areas, Guest Room Attendant cart and related equipment. Clean and maintain all common areas on assigned floors. Report safety hazards, repair needs, or maintenance issues to supervisor or manager. Vaccum carpet clean windows, Change the bed linden Specialized In: Wash, clean and disinfect house Dusted picture frames and wall hangings with a cloth. Stock supplies, Maintained a clean safe environment in general areas: Make sure precautions required to protect the hotel and guest property and report damage and theft. Cleaned guest rooms to high quality standards| Responsible for prioritizing tasks| Maintained efficient time tracking. Provide excellent guest service while communicating with guests. Assisted in distributing supplies to co-workers, Clean rooms,laundry department,lobby attendant, back of the house, Packed carts Entry requirements may vary, but employers generally require Year 10. Most importantly, your room attendant resume should focus on your housekeeping skills and your ability to engage well with guests. Prepared VIP Rooms In charge of giving trainings to new employees Cleaning rooms on a daily basis, Report damage, theft, and found articles to supervisors make beds and replace dirty linen/terry with clean items. stock maid cart before and after shift and complete am and pm room checks,marking room status on chart. Sharpened communication skills talking with and assisting members. Emplois Room Attendant. Maintain all athletic uniforms and equipment keep clean and in-order Clean laundry and locker rooms daily. Job duties would include cleaning the guest rooms, and making sure they were in a clean and healthy environment. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Prepared food and completed orders in a timely fashion. Cleaned and sanitized bathrooms and replenished bathroom items. Cleaned vacant rooms thoroughly in a timely matter. amenities, as needed. Washed and sanitized bathrooms and relished supplies such as soap, shampoo, toilet paper and towels. Maintain guest room neat, and clean You will have the opportunity to explore four main areas of health systems in global health with particular reference to low and middle income countries. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Clean in compliance with OSHA standards at all times. Dispose trash, sweep, mop floors, and disinfect counters. 2. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow. Remove all trash, dirty linen, and room service carts and trays from room. Maintain excellent communication skills with guests as well as management to get goals met. Submit daily reports on the condition of rental units to Guest Service Coordinator. Garbage collection and take it to a specific location. Ensured compliance of all OSHA rules & regulations. Restock all guest room supplies, like soap and shampoo. Provide great customer service to guests -Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Use correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations, and in adherence to established guidelines/procedures. Accommodated guests' requests for extra towels and toiletries. This comprehensive course will give you the fundamental knowledge needed to begin performing cataract surgery by phacoemulsification and extracapsular removal. Below we've compiled a list of the most important skills for a room attendant. maintenance issues to the department. Cleaned assigned guest rooms in accordance with Company standards and ensures public areas are clean. Clean rooms, empty waste baskets, empty and clean ashtrays Dust and polish furniture and equipment. Provided the comfort of guests in hotels by ensuring that guest rooms and public areas are clean and properly presented. Cleaned room, stock rooms and provide excellent customer service. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. Make beds and change bed linen. Skills programme It is assumed that a GEC certificate or equivalent has been obtained by and Training Certificate in Room Attendant, NQF Level 2, SAQA ID HSP/RmAttd/2/0012, 21 Credits. Worked only with guest VIP rooms and SPG Members. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. You will take pride in ensuring constant tidiness of workspace, equipment and areas. Cleaned and Organized guest's rooms Answered telephone calls occasionally and responded to guest queries and demands, Cleaned and maintained hotel rooms Assisted with customer needs such as toiletries, fresh linen, and answer inquiries regarding hotel services/amenities. Established and promoted open channels of communication between fellow employees, professional staff, and patrons of the Recreation Center. tools, equipment, and storage areas in order to ensur compliance with safety regulations. Clean assigned guest units in accordance with Company standards. Help guest when needed Perform a variety of stock room and shipping and receiving duties. Be familiar with hotel areas and services in order to present quality customer service and direction to guest. Help housekeepers with their checkouts by stripping the beds of dirty linen. Clean and stock guestrooms to "AAA 5 Diamond" quality standards. 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