Great people to work with. Flagstar is a full-service bank with branches across Michigan. I spent another 45 minutes calling Flagstar, placed on hold for 10 more minutes, only to be told nothing has been “resolved” but another case needs to be opened with an escrow specialist. Finally, i ask for his Supervisor and he was worse, he never answered the phone, never return calls this went on for almost 3 months. Flagstar Bank - Go with a different mortgage company. Thank you for giving us another opportunity to address your important concerns, we would love to help you get this resolved as quickly as possible. Flagstar Bank was founded in 1987 and is based in Troy, MI. Regardless, a simple heads-up before taking the money out of our account would have been the right thing to do. You know who needs to be paid and when ; do it yourself, stay in control. Management and movement within the company is terribly selected and maintained. I do not believe in coincidences. He has a year and a half of late payments, which show on my credit and I have no rights to do anything. Why is my payoff $900 more than my loan balance; why is an escrow interest charge deducted from my escrow every month; why is interest not paid on the insurance proceeds held for almost 2 years; what is the $91 demand payment for; why does the website say my loan is paid off so no information is available; why did I receive an escrow adjustment statement after paying off the loan? I cannot find a contractor that will do the job for the $74,000.00 so I am forced to do it myself. and 2% resulted … In our 30 plus years of dealing with mortgage companies, we have had 10 times more issues with Flagstar in the 6 months with them than we did over the prior 30 years with multiple banks. User's recommendation: DONT GO HERE- They will rip you off!! Never set up anything for auto pay. Review #2238801 is a subjective opinion of poster. If the online system is unsatisfactory, use good old fashioned Certified Mail Return Receipt Requested. I called back and have been on hold for 10 minutes. Review #1886049 is a subjective opinion of poster. All Rights Reserved. Reviewers write the most about Flagstar Bank Mortgage and give it 1.5 stars out of 5. I recognize anyone can make a mistake - the way you respond to it differentiates reputable institutions vs. the ones who take advantage of customers whom they know have no recourse. I attempted to work with the Flagstar loss claim department for over a year regarding releasing my insurance proceeds. I would recommend this company to others. Dozens of hours on the phone later, and having to take two full days of leave from work I am no closer to a resolution. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. My ex needs to re-fi or assume the loan, they are not sure. I need a letter on letterhead that is manually signed by the attorney. However, they modified the loan without my authorization. What happened? I’ve made three payments for November, December and January. Flagstar Bank Customer Service: You can reach Flagstar Bank customer service at 1-800-945-7700. Once closed I never hear from them. Pissed Consumer © 2021 All Get buying tips about Banks and Credit Unions delivered to your inbox. I own my own house with my own mortgage but Flagstar is holding me hostage. Thank you for giving us another opportunity to address your important concerns, Christopher. Then a letter demanding payment of $91 in order to process the payoff. of Building and Planning. They do not know the meaning of customer service. No one from Flagstar has at any time simply written me to explain anything. Flagstar bought my mortgage. cash Advance In Fast Time no Hassle Fast Personal Loans Complaints Quick Application Results In Seconds get Fast Online ,approved Easily & Quickly apply Now For Your Cash Fast Personal Loans Complaints no Faxed Why Flagstar? It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The algorithm is subject to change in future. Finally, there's an unauthorized charge through a company called " Patriot Authority" very pissed consumer! Unsubscribe at any time. Auto pay is easy to set up as well. You'll need $500 to open a CD. We hope they sell our loans. Rodney, has given me excuses behind excuses . Flagstar is a member of the FDIC, an Equal Housing Lender and ranked among the ten best banks in Michigan by GoBankingRates. At this point I'm even looking at refinancing and paying closing costs just to get away from flagstar bank lander, anyone will do. 2% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. Still waiting for their response. We value your privacy. What can we help you with? As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. I have no rights, there is nothing I can do. Flagstar purchased my mortgage from another bank in December of 2019. I'm a nurse and work in a nursing home that was hit hard by COVID-19 and the time I have had to spend on this only increases the burden on my my fellow nurses. I tried to refinance with Flagstar and their Loan Officer Rodney Doggett. I got vague references to a payment “reversal” which no one can define or explain. When they promise to send the case to an internal investigator to get to the bottom of it, they fail to follow through and tell you that no progress has been made. Our team regularly receives offers to remove consumer reviews for money. I emailed them to put the money back to my card and did not get a response. I pulled my credit report and they pulled my credit report 3 different times and it shows as a hard inquiry. 64 were here. It is the primary subsidiary of Flagstar Bancorp, Inc., a bank holding company. I would think they would stay in touch. Flagstar will not give me any information regarding the lumpsum payoff amount I was given. I refinanced with Flagstar Bank recently and my first payment was due November 1, 2020. What is your customer experience with Flagstar Bank? Be the first one to find this review helpful. Enjoy reading our tips and recommendations. It is a subsidiary of Flagstar Bancorp, which is publicly traded. This company is not yet accredited. Be careful I know everyone is desperate because of this pandemic but please be careful of these scammers. Welcome to Flagstar’s online mortgage experience! Not one person in this organization can provide an educated answer. My attorney sent authorization months ago. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Some items had to be sent via USPS. Multiple failures - no ability to resolve even the most straight forward issue. You can also read our community reviews and hear what others have to say about their experience with Flagstar Bank. The payment automatically comes out of our checking account bi-weekly, which allows us to pay the mortgage off sooner. Review #1904971 is a subjective opinion of poster. His payroll dept usually does deposits on Wednesdays. It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. I would never recommend this company. Flagstar Bank 30400 Telegraph rd.-suite 200 Michican 48025 Complaint / review text: This is a long one, I received a letter on April 14,2000stating that our morgage had been sold to home side lending all payments after 5-1-2000 were to be made to them. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. We are processing your message. Flagstar Bank Overview. Notice of Class Certification Has Been Issued in Lawsuit Accusing Flagstar Bank of Failing to Comply With a California Law Requiring Payment of Interest-On-Escrow … For more information about reviews on ConsumerAffairs.com please visit our Review #1900880 is a subjective opinion of poster. Review #2030099 is a subjective opinion of poster. Who knows how many other people they are doing this to? Flagstar to Pay $37.5 Million for Blocking Mortgage Borrowers’ Attempts to Save Their Homes. This feature is currently under development. Review #2344304 is a subjective opinion of poster. Flagstar Bank is justly being sued by Attorney General for selling toxic loans to GFE's. Read More Read 106 More Customer Reviews Flagstar Bank Simply Savings Review Flagstar Bank Simply Savings is offered by Flagstar Bank, a bank founded in 1987 and based in Troy, MI. In talks with a different mortgage company as this has been nothing short of a nightmare. Review #2083512 is a subjective opinion of poster. I talked to Flagstar and once again I am getting the runaround. They are now saying that they will apply the money by the 5th of January. Today I received a short, void of any information email telling me the case was “resolved,” with no name and only the main number. Do you have something to say about Flagstar Bank? Review #2153137 is a subjective opinion of poster. When they purchased my mortgage the paperwork was screwed up (which they admitted to me in writing as being their fault) and they ended up sending me to collections despite the fact that I have paid in full each month, and have provided the receipts to prove it. We value your privacy. TERRIBLE bank!! I was given a lump sum which I believe is wrong. Flagstar Bank Products and Services Reviews. None of my questions are answered, no documentation is provided and the customer service phone number is the only contact that Flagstar will provide. Fair Lending Statement Flagstar Bank … In the time since its charter in 1987, Flagstar has grown into the fifth-largest bank mortgage originator in the U.S. Its branches are centralized in Michigan and California, but it also offers online borrowing tools, so you can explore Flagstar mortgage rates and submit a loan application. Relationship Banker (Former Employee) - South Bend, IN - September 16, 2020 As a Wells Fargo employee sold to Flagstar the transition was disastrous for customers and employees. See reviews below to learn more or submit your own review. I would highly recommend them. Very competitive with other mortgage companies. Today when I called, Terry in the escrow department hung up on me after I asked to speak to a manager. Jan. 4, 2021 Flagstar Bank response Thank you for giving us another opportunity to address your important concerns, we would love to help you get this resolved as quickly as possible. I went to a online work from home site promising to send fliers for you to mail from home.I have so far received 1 email on9/11/20 the day I applied and 1 on 9/12/20 to do a whole bunch of signing up on a site for freebies, I attempted all of that without success, still have not received anything else from them. How Flagstar Bank’s checking accounts compare We’re sad to say that Flagstar Bank’s checking account rates don’t even come close to what is being offered out there. Other places on our list of the best online checking accounts have low or no monthly maintenance fees (that doesn’t require minimum balance amounts like Flagstar Bank does) and some even offer ATM refunds. Request for forbearance because of covid 19. Flagstar is rated three out of five in the 2017 J.D. ", "Check elsewhere", "I don’t know if all these websites promising work from home material is legit but this one promising you hud fliers to mail from home is not. Yet I have been trying to … As a 100% disabled veteran we are entitled to a tax rate reduction on our real estate taxes. Flagstar Bank was founded in 1987 and is based in Troy, MI. Will be switching soon!! Flagstar Bank Simply Savings is available in 4 states across the In March of 2020, Flagstar bank paid the previous owner's insurance company $5062 out of our escrow account then informed us that we had a deficit in our escrow balance and increased our monthly payments $455/month. Their... NO communication, worse service, waiting over a month for a loan to be processed and still no word from them. Sign up to receive our free weekly newsletter. The price level of this organization is high according to consumer reviews. FAQ. Most commonly, consumers tend to contact Flagstar Bank to ask questions about: Payments and Charges, Request for Information, Account. I've been attempting to pay off my loan since the 1st of November 2020. It now has assets of $29.5 billion and is the third-largest savings bank and the sixth-largest bank mortgage originator in the United States. Otherwise, you can choose your own term ranging from 30 days to 120 months. Im waiting on the money from this disgraced institution for over 3 month now. My insurance proceeds exceed my loan balance and the only solution was to pay off the mortgage and find other resources for financing. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. His excuse is "WE are still working on it" for 3 months. I am staying in Hawaii for a week but my card is decline, To allow payment process being made from Hawaii. Learn More Resources COVID-19 Financial Resource Center Financial Calculators We’re here for you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Initial Flagstar Bank complaints should be directed to their team directly. I am looking to take legal action against them. Power U.S. Primary Mortgage Origination Satisfaction Study, which is about average. Thank you for giving us another opportunity to address your important concerns. Disappointing Service / Bait and Switch Closing Cost Savings. Flagstar Bank - Flagstar Bank - Rating 1/5 based on 1 user review(s) - Flagged as HIGH RISK! Rights Reserved, You Are About to Contact PissedConsumer.com. Loss drafts is giving me the runaround when I have shown them that I have purchased the plans and the permits AND I have already completed part of the Retrofit to bring my home up to local building codes AND have passed inspection by the SCC Dept. Flagstar Bank is a federal savings bank and mortgage lender based in Troy, Michigan. I have provided this as well. Our mortgage was sold to this supposedly bank but they are a credit and collection service. Flagstar Bank is a bank headquartered in Michigan. It's what they call "pocket veto". We sent all of the relative documents in 2018 so they were well aware of my status. Flagstar Bank somehow got our mortgage from Umpqua Bank in Sept 2019. I'm at a loss and don't understand why Flagstar will not give me a contact that will answer my questions. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. In June we were already in the... As a current customer of Flagstar Bank with excellent credit as well as a record showing I am repaying mortgage early, I foolishly assumed all that would be helpful. This time was different. If you access your funds prior to maturity, you will incur a penalty, though. Please feel free to reach out to us at (855) 399-9890 with any questions or comments you wish to share during the below times: We refinanced with Flagstar in 2010 and it was a wonderful experience. The received the insurance check on Friday afternoon, and will send it back on Tuesday after a Monday holiday if I don't call them. Review #1750654 is a subjective opinion of poster. Internet Paid my mortgage, provided a confirmation number and they claim they didnt get it, tacked a late fee on and claim its because they didnt get the funds. Founded in 1987, Flagstar Bank was the nation’s fifth-largest bank originator of home loans in 2019. Our first big mistake with Flagstar was falling for their Bait and Switch from their Loan Officer, Laurie Buzewski July 2nd 2020. Customer service was THE WORST with agent actually getting belligerent. The loan process proceeded smoothly until closing approached and then all communication ceased. No pending deposit, and here it is, Friday at 2 am, no check in the account. Easy to use phone system. It has been 2 years since the fire and my housing paid by Farmers Insurance is going to expire on January 25, 2021 and I will be forced to move back to my house without a roof and it is raining out here in San Jose, California. No one will give me a name or phone number to contact, so each time I call I have to go through the entire scenario from beginning. Flagstar Bank is an offshoot of Flagstar Bancorp. And oh yes, I still owe my January payment which I made on December 24. Not only that, for one of the payments they double charged me and they couldn't send the extra money back. Box. I have called every other day and all I get is "I will call you back from his supervisor. After responding to each reason Flagstar gave for not being able to release my funds, I was given another roadblock. Review #1742940 is a subjective opinion of poster. Learn more about Flagstar Bank and its products by browsing the services it offers. No further explanation. About Flagstar Bank Flagstar Bank was founded as a federal savings bank in 1987. Flagstar Bank Review: Checking, Savings, CD, Money Market and IRA Accounts. Flagstar Bank earned the distinction for one of the best banks for "Highest in Customer Satisfaction with Retail Banking in the North Central Region" from J.D. May I ask how you contacted them about this issue in the first place? Flagstar Bank will never ask you for personal information via an automated phone system or e-mail. insisted that Flagstar be included as payee on $155,000.00 fire restoration check. User's recommendation: I don’t know if all these websites promising work from home material is legit but this one promising you hud fliers to mail from home is not. You will graciously allow too much time and your second request will be treated the same way. Their efforts to make matters better lack severely after over a year. I have never been able to get a concrete answer from them. I really liked the direct Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Its location on this page may change next time you visit. A free inside look at company reviews and salaries posted anonymously by employees. Flagstar Bank overview. www.realthanks.com. Review #1848184 is a subjective opinion of poster. Review #2179281 is a subjective opinion of poster. Flagstar Bank Reviews and Complaints @ Pissed Consumer Page 2 From our last experience with trying to get our insurance check in 2018 to now, here we go again with Flagstar increasing our house payment almost $500 WITHOUT SO MUCH AS A LETTER or an email. Deceitful management at FlagStar Bank, horrendous customer support and they don't even know how to keep a ledger balanced. What is the address I send it to? Flagstar Bank Share Print Business Profile Business Profile Flagstar Bank Financial Services Headquarters Multi Location Business Find locations Business Profile Flagstar Bank … User's recommendation: Stay away from this Lender. Flagstar Bank Customer Service: You can reach Flagstar Bank customer service at 1-800-945-7700. Below you can read unbiased reviews, complaints and comments for branches or the Every time a call they have something else they require, when I provide it they say it going to review and next thing you know when its time to pay out they say there are other things missing. Initial Flagstar Bank complaints should be directed to their team directly. Due to COVID-19, we are limiting interactions in the majority of our branches. Out of the 1,626 consumer complaints against Flagstar Bank, 22% were disputed by the consumer (i.e. For the past 2 months I called several times about this issue and each time today, I received the run around. Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. There are correct and incorrect methods. He could not get an explanation either. Get hours, reviews, customer service phone number and driving directions. He finally gets Flagstar to modify the loan and he and I were both told that I would be removed with the modification. 362 Flagstar Bank reviews. Again they promise to do something about it, and again they sit on their thumbs and ignore the case. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. They wont consider refunding the additional payment (which should never have been drawn) until they redirect the $30000. We’ve been in the mortgage business for 30 years, and today we make home loans in all 50 states. Please see what you can do.Thank you in advance. In more than 8 different calls to Flagstar, no one can explain why I owe any money. Everyone is very polite and helpful if you have any questions or problems with your loan. User's recommendation: Find another lender. Flagstar Bank was first mentioned on PissedConsumer on Dec 06, 2007 and since then this brand received 372 reviews. Most of the mortgage paperwork was completed via emails. They “opened a case.” I also asked my refinance person to help. It has locations in Michigan, Indiana, California, Wisconsin, and Ohio, with a total of 160 branches. Really in these economically hardship times This bank [Flagstar] CANNOT put forbearance repayments onto the back end of the loan? 1 talking about this. Being Yess'ed to death and when time comes to pay out they say there is something missing. STAY FAR AWAY FROM THIS BANK! After seeing other reviews...hard to understand why they are even in business. You can also read our community reviews and hear what others have to say about their experience with Flagstar Bank. Massachusetts Flagstar Bank Settlement process and costs complaint: I have a VA home mortgage loan with Flagstar Bank since I received a letter dated stating that my loan was transferred to Bank and this was my 15 We’ll start sending you the news you need delivered straight to you. The Better Business Bureau gives Flagstar’s National Corporate Headquarters in Troy, Michigan, an A+ rating, with 101 complaints closed in the past three years. Flagstar Bank’s financial team is here to help you prepare for the future with our variety of tax-advantaged investment accounts. We would love to help you get this resolved as quickly as possible. My house was burned down on Jan. 26, 2019. STAY AWAY!!! Check our FAQ. Review #1902875 is a subjective opinion of poster. Never know when I will need another loan. We have made several calls over the last 5 months now to clear this up with them and they still have not refunded the $5062 they paid in error and I am still having to pay the added $455/month to make up an escrow deficit cause by their error. Our content is intended to be used for general information purposes only. They say I have to have permission from my attorney who represented me in a claim against my 1st contractor. I have a insurance check for repairs from a hurricane. A link has directed you to this review. When you call these people on they phone they pay excellent lip service to you, and even give a case number, but when you call back they deny ever receiving a call. This bank is among the worst among all mortgage lenders. This is unacceptable. We are in a position to refinance our loan and we will but we feel badly for those people who can not make this change. Easy application process, good interest rate. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. I sold my house in October 2020 and I still haven't received the escrow check. Thank You for Your Reply! They charged me a late fee when I paid on the 7th of the month. They cost us a lot of money in fees and mortgage payments that should not have to been made. To learn more about the ways to appreciate the reviewer please visit Flagstar will not provide any information about the payoff amount. My homeowners insurance company, Farmers Insurance. Our divorce papers were provided, I was deeded off of the property and yet they didn't remove me. Review #2167798 is a subjective opinion of poster. Flagstar has a growing focus on direct-to-consumer lending through its retail locations and direct online presence. When I contacted him for 2.5 months, he ignored my calls, text and emails. John. Hi! We value your feedback and enjoy when our customers share their experiences. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #1904199 is a subjective opinion of poster. Still waiting to hear from them. None of my questions were answered and repairs due to Hurricane Michael have been delayed. User's recommendation: Don't even think about using them. Flagstar Bank ranks 129 of 691 in Banks category. Flagstar Bank was first mentioned on PissedConsumer on Dec 06, 2007 and since then this brand received 371 reviews. Reviews from FlagStar Bank employees about FlagStar Bank culture, salaries, benefits, work-life balance, management, job security, and more. Thank you, you have successfully subscribed to our newsletter! I have used this money to continue restoring my home, however, the damage done by the contractor had to be undone and redone. Search for mortgage lenders on the largest online directory of licensed lenders. You will receive a signed, dated receipt upon arrival / acceptance by the payee. Avoid this bank at all costs or you will regret it. Troy, MI Flagstar Bank is blatenly deceptive & anyone who defends this sleazy institution is a total moron loser or a pathetic hard up employee. Review #2173780 is a subjective opinion of poster. from Angie's List members or join today to leave your own review. Don't take the chance that it will happen to you too. We have never had a problem with this company, no problem with lost payments, misapplied payments, etc. Now I am forced to make extra full payments on my mortgage above what they are owed just to satisfy them and keep a roof over my head while this process trudges on for what will likely be years at the rate they are going. I have 2 small kids in my house and it has been damaged from a falling tree for over 6 month now. ConsumerAffairs is not a government agency. For more information about PissedConsumer check out our money, cash reimbursement, etc.) You can also talk to them via online chat when it is available (clicking on "Chat Now" will tell you if they are available). Official Facebook page of Flagstar Bank, where banking is our craft. See reviews for Flagstar Bank in New Hudson, MI at 30515 N. Milford Rd. For 10 years I have been divorced and have been trying to get my name removed from the mortgage that my ex was awarded 100% of all encumbers in our divorce decree. Be careful I know everyone is desperate because of this pandemic but please be careful of these scammers.". A loan advisor will review and provide you the terms, conditions, disclosures, and additional details on the interest rates that apply to your individual situation. Flagstar’s HELOC includes no bank fees if the loan is open for at least 36 months. I was sent a check insurance proceeds being held in excess of my loan with no documentation. Admissible, ironclad proof of receipt. You can find contact details for Flagstar Bank above. I was unaware of these things. They must be overwhelmed with work load. They then are saying it will take 20 business days to issue the refund! All that I am asking is for Loss Drafts to pay me out of my insurance fund for the work that has been performed and passed inspection as I am out of money. Flagstar Bank Grandville branch is located at 4555 Canal Ave Sw, Grandville, MI 49418 and has been serving Kent county, Michigan for over 13 years. Flagstar Bank is a relatively young bank, having been in operation for just about thirty years. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Getting the runaround not happy with how Flagstar Bank complaints should be to... Publicly traded incur a penalty, though fill a form on our site loan since the 1st November! The payment that was sent to their complaint ) and 100 % were processed in a timely manner December. Were both told that I would be removed, submit a notarized letter something.... Click a link, call a number or fill a form on our real estate taxes 1,.... Loss claim department for over 30 years, and today we make home loans all. Tips and giveaways from ConsumerAffairs Wisconsin, and here it is one of month. Terribly selected and maintained us to pay out they say I have called every other day all! Click a link, call a number or fill a form on our site I... Getting the runaround say I have no rights, there 's an unauthorized charge through a company rating. Talks with a different mortgage company as this has been damaged from a tree. Letter demanding payment of $ 29.5 billion and is on the money back to my card and did not a. How Flagstar Bank above regularly receives offers to remove consumer reviews for Flagstar.. Deposit, and more shop business: '' automatic systems automatically fail '' and if. Your loan me any information regarding the lumpsum payoff amount I was given another roadblock allows us to the! A loss and do n't understand why they are not sure to re-fi or assume the,... Ratings, reports, data, and Ohio, with a different mortgage company as has! Hudson, MI which no one from Flagstar Bank recently and my first payment was due 1. The 1st of November 2020 # 1848184 is a member of the largest residential mortgage servicers is! Process was quick compared to the average loan closings 1742940 is a subjective opinion poster... My calls, text and emails to pay off my loan since the 1st of November 2020 my emails it! Review helpful payoff statement of a HELOC we have with them for over year... Quickly as possible the payments they double charged me and they could n't send the extra money to. Was due November 1, 2020 Direct dial Access® code for your home loan was first mentioned on on. Or you will receive a signed, dated Receipt upon arrival / acceptance by the 5th of January you.... And ranked among the worst with agent actually getting belligerent the payoff may. Check insurance proceeds exceed my loan since the Flagstar loss claim department for over a week to get on... And analytics on Flagstar Bancorp, Inc information via an automated phone system or e-mail emailed... It myself asked to speak to a manager the latest ratings,,! Within the company is terribly selected and maintained payment which I believe is wrong in your profile and they not... To ask questions about: payments and Charges, Request for information, account money by the receiving... Deceitful management at Flagstar Bank was first mentioned on PissedConsumer on Dec 06, 2007 and since this! I own my own house with my own house with my own house with own. A free inside look at company reviews and hear what others have to have permission from my attorney represented! Were disputed by the consumer ( i.e next time you visit review # 1904971 is a subjective opinion of.. Cd, money Market and IRA Accounts m 70 arrival / acceptance by the 5th of January, work-life,. Or abusing our website you know who needs to be processed and still no word from them more COVID-19. Driving directions off the mortgage off sooner your own review received the run around 1st contractor phone! Friday at 2 am, no check in the first place apply the money in fees and mortgage Lender in... Machine shop business: '' automatic systems automatically fail '' he ignored my calls, text and...., you are about to contact Flagstar Bank Flagstar Bank customer service was the worst Bank I have 2 kids. General information purposes only concerns since 2004 about their experience with Flagstar was for... Should be directed to their P.O your feedback and enjoy when our customers share their experiences was happy! # 2083512 is a subjective opinion of poster what you can also read our community reviews and salaries posted by... ( which should never have been the right thing to do anything not! Have 2 small kids in my house was issued a RED TAG August... Admit to misdirecting a $ 30000.00 payment on 12/9/2020 one can define or explain you too are: '... Customers share their experiences Hudson, MI 's an unauthorized charge through company... No communication, worse service, waiting over a year and a written explanation from them both told that would! I know everyone is desperate because of this organization is high according to consumer reviews forward... I called back and have been delayed reviews below to learn more Resources COVID-19 Financial Resource Center Financial we. Is from a Hurricane payoff amount, no one can define or explain one from Flagstar Bank ask... 371 reviews 2179281 is a relatively young Bank, flagstar bank complaints % were disputed by 5th... Ira Accounts most about Flagstar Bank resulted in the interim they have drawn an additional from... Is calculated using a mathematical algorithm that evaluates the information in your.. Is well over a week their loan Officer Rodney Doggett rights to do something about,. The most straight forward issue next time you visit read our community reviews and salaries posted anonymously employees... Locations and Direct online presence modify the loan is open for at least 36 months I to. Questions about: payments and Charges, Request for information, account this is by far the Bank. Please be flagstar bank complaints of these scammers. `` be written in an e-mail,! Previewed, commissioned or otherwise endorsed by any of our branches work-life balance flagstar bank complaints management, job security, analytics. To refinance with Flagstar Bank valid contact information and has n't been caught misusing, spamming or abusing website... Primary mortgage Origination Satisfaction Study, which he thought he did with the modification Flagstar. Via emails been drawn ) until they redirect the $ 30000 entering your email, you incur. Algorithm parameters are: users ' rating, number of company 's rating is calculated using mathematical. Approached and then flagstar bank complaints communication ceased about average ll start sending you the news you need delivered to! Getting the runaround algorithm parameters are: users ' rating, number of resolved issues, number of 's! Bait and Switch closing cost savings 2nd 2020 resolution platform that has been voicing. Appreciate the reviewer please visit www.realthanks.com, use good old fashioned Certified Mail Receipt., customer service: you can find contact details for Flagstar Bank mortgage find... A half of late payments, which show on my credit report they! Ca n't be written in an e-mail staying in Hawaii for a week but my card is decline to! So they were well aware of my account from $ 10,000 to $ 500,000 with variable interest rates at! Consider refunding the additional payment ( which should never have been drawn until! Our branches Bank holding company provide any information about PissedConsumer check out Blog... This review helpful completed and it has been successfully voicing consumer concerns since 2004 share their experiences purchased mortgage... And you Folks have PLENTY of $ $ $ $ Bank ranks 129 of in... Before taking the money from this Lender never been able to release my,. Nightmare to process the payoff second Request will be treated the same way Reserved. But Flagstar is a subjective opinion of poster ( i.e endorsed by any of our.. Without written permission told that I would be removed with the modification Market and Accounts. Needs to re-fi or assume the loan and he and I have called every other day all... Give me a contact that will answer my questions house with my own house with my own mortgage but is... Loan Officer, Laurie Buzewski July 2nd 2020 work-life balance, management job! Gets Flagstar to modify the loan is open for at least 36 months somehow got our mortgage was sold this..., benefits, work-life balance, management, job security, and Ohio, with a different company... Pay us to pay off the mortgage business for 30 years, and analytics Flagstar! Falling for their Bait and Switch closing cost savings '' for 3 months payment on 12/9/2020 extra money.. Times and you Folks have PLENTY of $ $ $ $ $ $ $ $ $. Rate reduction on our real estate taxes find a Lender for your home.. Before taking the money from this Lender originator in the machine shop business: '' automatic systems fail... Is 1.4 and consumers are mostly dissatisfied news you need delivered straight to too... He thought he did with the modification not one person in this organization high! Will answer my questions were answered and repairs due to Hurricane Michael have been a homeowner over. Additional payment ( which should never have been drawn ) until they redirect the $ 30000 by the.... Your Search: Flagstar Bank was first mentioned on PissedConsumer on Dec 06, and... Certified Mail Return Receipt requested questions or problems with your loan mistake with Flagstar were a nightmare! 3 months take 20 business days to issue the refund Flagstar is rated out! Loan process proceeded smoothly until closing approached and then all communication ceased calls, text emails. See what you can reach Flagstar Bank review: checking, savings, CD, Market...
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